The Briefing Room - FAQs

SMART repair is an acronym for Small to Medium Area Repair Technique. With our processes, repairs for scratches, scuffs, dents, and even alloy wheel kerbing can be done in record time and at a lower cost than repainting entire panels.

We fix a variety of issues, including bumper scuffs, key scratches, minor dents, damaged alloys, cracked plastics, and even chipped paint. Feel free to send us a picture regardless of your uncertainty, and we'll promptly guide you.

In most cases, no. Most SMART repairs are performed the same day, with many completed in under two hours. You’ll be given a rough estimate during booking.

We always aim to match it flawlessly. Our specialists color match with precision and use quality paint systems to ensure your car's paintwork remains perfect after blending.

As with most businesses, the cost of SMART repairs depends on the size and type of damage; however, they tend to be more affordable compared to bodyshops. Contact us today for a free quote, no obligations.

Generally, no. Most forms of SMART repairs do not require panel replacements and are not damaging in nature. As a result, they are more affordable than the insurance excess, which is why most customers prefer paying for them directly.

Absolutely! We service lease return vehicles, fleet cars, and corporate leased vehicles routinely. We assist in eliminating expensive return fee due to superficial defects that have been deemed unrepairable.

You can reach out to us via phone, email, or share a picture of the damaged area through WhatsApp or our website form. We respond promptly with customised quotes and times for booking that suit.

Some SMART repairers will offer mobile services, but most work is done in our fully equipped Eastbourne workshop for best quality and weather protection. Contact us to check what options are available regarding your repair.

In most cases, no. Most SMART repairs are performed the same day, with many completed in under two hours. You’ll be given a rough estimate during booking.

Our repairs are designed to be permanent and durable, using durable materials and proper preparation techniques. If handled properly, they’ll stand the test of time just like the original paintwork.

Yes, we repair all makes and models, including electric and hybrid vehicles. We also spray motorbikes, scooter and lots more. As always, safety comes first, so we follow all guidelines provided by the manufacturers.

Payment via card, cash, and bank transfer are all acceptable. Inform us of your preferred method and we will facilitate.